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Contact Us
Online:
Email:
Phone:
- Call us local: 303.696.5280
- Call us toll-free: 877.677.5280
Mail:
- Headquarters:
5280 Solutions LLC
8740 Lucent Blvd., Suite 400
Highlands Ranch, Colorado, 80129
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Do you have concerns related to fraudulent activity?
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Fraudulent Activity and Related Concerns Process
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The Audit Committee of the Board of Directors has established procedures for the receipt,
retention and disposition of complaints related to accounting, internal control,
auditing matters and other governance-related concerns. Nelnet encourages our vendors,
clients, shareholders and customers to report questionable activities utilizing this
form.
As a provision of section 806 of the Sarbanes-Oxley act, the Audit Committee also provides
our associates the ability to anonymously submit financial reporting or other concerns related
to Nelnet and its subsidiaries, directly to the Audit Committee of the Board of Directors.
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Please note: This process is not intended for the submission of general customer service issues.
If you have a question regarding a new loan or the servicing of your account, please refer to
the appropriate e-mail address or toll-free phone number provided above.
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